Welcome to Meraki Travel Experiences, a service of Meraki and Company LLC, a New Hampshire limited liability company. By accessing or using our services, you (“participant,” “client,” or “user”) agree to comply with these Terms and Conditions, which constitute a legally binding agreement. Please read them carefully before proceeding.

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Business Identity and Legal Disclaimer

“Meraki Travel Experiences” is a trade name used by Meraki and Company LLC. All transactions, communications, and agreements conducted under the name “Meraki Travel Experiences” are legally executed by Meraki and Company LLC.

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Definitions

- Individual Trip Itineraries: Advisory services providing personalized trip plans for Greece.

- Signature Experiences: Pre-planned travel packages with fixed itineraries, such as sailing or hiking trips.

- Experiential Workshops: Professionally led workshops focusing on arts, culture, and specialized skills.

- Participant: Any individual engaging in Meraki’s services.

- Vendor: Any third-party service provider, including travel agents, accommodation providers, and professionals.

 

Scope of Services

- Advisory services for individual trip itineraries without direct bookings.

- Pre-planned trip packages, including housing, transportation, and other arrangements.

- Experiential workshops led by professionals, with included accommodations and other elements.

- Meraki acts as a facilitator and intermediary, not as the direct provider of vendor services.

 

Booking and Payment Policy

- A 50% non-refundable deposit is required to confirm your booking. The remaining balance is due 60 days prior to the trip start date or the stated due date.

- Payments can be made via credit card, PayPal, or bank transfer. A 3% processing fee applies to credit card transactions.

- Bookings made within 60 days of the trip require full payment at the time of booking.

- Failure to make payments by the stated deadlines may result in cancellation of your booking without refund.

 

Travel Insurance Requirement

- Comprehensive travel insurance is required for all participants and must cover cancellations, medical emergencies, and trip interruptions. Meraki Travel Experiences is not responsible for costs arising from insufficient or lack of insurance coverage.

 

Cancellation Policy

- Non-refundable Deposit: All deposits are non-refundable.

- More than 60 days before departure: Eligible for a refund of up to 50% of the total amount paid (excluding the non-refundable deposit).

- Less than 60 days before departure: No refunds will be issued.

- Refunds are processed within 30 business days of receipt of a written cancellation request.

 

Rescheduling Policy and Change Fees

- Rescheduling requests must be made in writing at least 30 days prior to the trip start date.

- A $250 administrative fee will apply to any booking changes.

- Rescheduling is subject to availability and may result in price adjustments.

 

Participant Responsibilities

- Participants are responsible for ensuring they are physically fit for the trip and associated activities.

- Medical conditions or dietary restrictions must be disclosed in writing at the time of booking.

- Participants are expected to behave respectfully and comply with all instructions from guides, staff, or facilitators.

- Disruptive behavior (e.g., harassment, excessive intoxication, or endangering others) may result in removal from the trip without refund.

 

Vendor and Third-Party Liability

- Meraki is not liable for any actions, negligence, or omissions by third-party vendors, including travel agents, accommodations, transportation, and workshop leaders. Clients must review and agree to vendor terms separately.

 

Waiver of Liability

- By booking with Meraki Travel Experiences, participants agree to waive and release all claims against the company, its employees, contractors, and agents for:

- Injuries, illnesses, or damages arising from participation.

- Acts or omissions by third-party service providers.

- This waiver does not extend to claims arising from gross negligence or willful misconduct.

 

Force Majeure and Program Adjustments

- Meraki Travel Experiences is not responsible for trip interruptions caused by events beyond its control, including but not limited to natural disasters, pandemics, strikes, or political unrest.

- In such cases, programs may be adjusted, rescheduled, or canceled. Refunds for such changes will be subject to the Refund and Cancellation Policy.

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Photography and Media Release

- By participating, you grant Meraki Travel Experiences the right to use photographs and videos taken during the trip or workshop for promotional, marketing, or archival purposes without compensation. If you do not wish to appear in such media, please notify us in writing.

 

Emergency Care Protocols

- Participants consent to emergency medical care, including CPR and first aid, if necessary. Any medical costs incurred will be the participant’s responsibility.

 

Dispute Resolution

- These Terms and Conditions are governed by the laws of New Hampshire, USA.

- Any disputes must first undergo mediation. If unresolved, matters will be settled through arbitration in Rockingham County, New Hampshire.

 

Intellectual Property

- All itineraries, workshop materials, and content created by Meraki Travel Experiences are the intellectual property of Meraki and Company LLC and cannot be reproduced or distributed without written permission.

 

Severability Clause

- If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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Acknowledgment of Agreement

- By booking with Meraki Travel Experiences, you acknowledge that:

-   - You have read and understood these Terms and Conditions.

-   - You agree to be bound by all provisions stated herein.

 

Contact Information

For inquiries, please contact us:
Email: legal@merakinco.com